If you are experiencing a screen that says you don’t have access, and you have purchased the product, you will need to “Create Account.” With the email address you used to purchase the product, follow the steps to “Create Account” and you will have access.

If you have an account and you can’t access the product-
Scenario 1: If you purchased the On-Demand and you have confirmed that the email address is the one you used to purchase, contact us at support@c12group.com and we will troubleshoot your account.
Scenario 2: If you attended Current’21 and should receive access, send us an email at support@c12group.com and we will confirm your attendance and provide access.

On-Demand access is not intended to be shared with others. Please do not share you login access with others. Doing so can result in your account being locked out. You are however able to show content in Forums or to employees in group settings.

Unfortunately, you are not able to download any of the video content. It can only be streamed online.

No. Your access does not expire.